Otto Harrassowitz GmbH & Co. KG
Contact data protection officer:
Access data / Server log files
The provider (respectively his web space provider) collects data about every access to the offer (so-called server log files). Access data includes:
Name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and browser version, the operating system of the user, referrer URL (the previously visited page), IP address and the requested provider.
The log data is collected by the provider for statistical analysis for the purpose of operation, security and optimization of the offer. The provider uses the log data only for statistical evaluations for the purpose of operation, of security and optimization of the offer. The provider reserves the right to retrospectively review the log data, if based on concrete evidence there is a justified suspicion of unlawful use or interference with the security of the offer.
When contacting the provider (for example, by contact form or e-mail), the details of the user are stored for the purpose of processing the request as well as in cases that follow-up questions arise, insofar and as long as this is necessary.
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As part of the ordering process, your data and contact data are collected and processed in accordance with Article 6 (1) b EU DSGVO. Mandatory information is clearly indicated, possible voluntary data can optimize the ordering process and are collected and processed on the basis of Article 6 (1) a EU DSGVO. Further processing after the completion of the ordering process is carried out on the basis of article 6 (1) c and f EU DSGVO in order to maintain legal obligations and our legitimate interest to optimise our offer and the ordering process.
Revocation, changes, corrections and updates
Upon request, the clients shall have the right to receive information concerning the personal data stored about them at any time, free of charge. In addition, the user has the right to correct inaccurate data, change, revocation and deletion of his personal data, unless there is a legal obligation to store this data. Furthermore, the right exists to complain to the competent supervisory authority.
Online-based Audio and Video Conferences (Conference tools)Data processing
We use online conference tools, among other things, for communication with our customers. The tools we use are listed in detail below. If you communicate with us by video or audio conference using the Internet, your personal data will be collected and processed by the provider of the respective conference tool and by us.
The conferencing tools collect all information that you provide/access to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context information” related to the communication process (metadata).
Furthermore, the provider of the tool processes all the technical data required for the processing of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection.
Should content be exchanged, uploaded, or otherwise made available within the tool, it is also stored on the servers of the tool provider. Such content includes, but is not limited to, cloud recordings, chat/ instant messages, voicemail uploaded photos and videos, files, whiteboards, and other information shared while using the service. Please note that we do not have complete influence on the data processing procedures of the tools used. Our possibilities are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the data protection declarations of the tools used, and which we have listed below this text.
Purpose and legal bases
The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 sentence 1 lit. b GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest in the meaning of Art. 6 para. 1 lit. f GDPR). Insofar as consent has been requested, the tools in question will be used on the basis of this consent; the consent may be revoked at any time with effect from that date.
Duration of storage
Data collected directly by us via the video and conference tools will be deleted from our systems immediately after you request us to delete it, revoke your consent to storage, or the reason for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal retention periods remain unaffected.
We have no influence on the duration of storage of your data that is stored by the operators of the conference tools for their own purposes. For details, please directly contact the operators of the conference tools.
Conference tools used - We use the following conference tools:
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here:
Execution of a contract data processing agreement
We have entered into a contract data processing agreement with the provider of GoToMeeting and implement the strict provisions of the German data protection agencies to the fullest when using GoToMeeting.